Benjamin Bloodworth

Software Engineer

Blackbaud CRM Event Registrant Attributes Not Showing

Posted on

Symptoms

When creating an event, the Attributes section displays this message, “There are no registrant attributes defined.”

Solutions

There is a key that is incorrectly set in dbo.Setting table. There is a key named ParticipantAttrsUpgraded. It is set to true by default. I needs to be set to false. Execute the following SQL script against your CRM database to solve the problem.

UPDATE dbo.Setting
SET [Value] = 'False'
WHERE Name = 'ParticipantAttrsUpgraded'

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